Effective Date: 24 march 2024
Vivah Saathi ("we," "us," or "our") respects the privacy of our clients ("you" or "your") and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website (www.vivahsaathi.com) or services (including pre-marital consultations).
Information We Collect:
We may collect the following personal information from you:
Contact Information: Name, email address, phone number, and mailing address.
Demographic Information: Age, gender, and marital status (optional).
Consultation Information: Information you provide during your pre-marital consultation, including topics discussed, goals, and outcomes (with your consent).
Website Usage Data: We may collect information about your use of our website, such as the pages you visit, the links you click, and your IP address. This information is collected through cookies and similar technologies.
How We Use Your Information:
We use your personal information to:
Provide and improve our services, including scheduling consultations and facilitating communication between you and your counsellor.
Respond to your inquiries and requests.
Send you information about our services, including newsletters and promotions (with your consent).
Analyse website usage data to improve our website and user experience.
Disclosure of Your Information:
We will not share your personal information with any third party without your consent, except in the following limited circumstances:
Service Providers: We may share your information with third-party service providers who help us operate our website and provide our services. These service providers are contractually obligated to keep your information confidential and secure.
Legal Requirements: We may disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process.
Data Security:
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, and destruction. However, no website or internet transmission is completely secure.
Your Choices:
You have the following choices regarding your personal information:
Access and Correction: You have the right to access and correct your personal information. You can request a copy of your information or request that we update your information by contacting us.
Opt-out of Communications: You can opt-out of receiving marketing communications from us by clicking the "unsubscribe" link in any email communication or by contacting us.
Children's Privacy:
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
Contact Us:
If you have any questions about this Privacy Policy, please contact us by email at contact@vivahsaathi.com